The Committee on Regulation of Natural Monopolies, Protection of Competition and Consumer Rights of the Ministry of National Economy of the Republic of Kazakhstan, together with KEGOC, holds office hours for consumers in 2019, every first Wednesday of each month, in accordance with sub-paragraph 34) of Article 8 of the Law of the Republic of Kazakhstan No. 204 “On Natural Monopolies” dated 27 December 2018.
At the same time, the recently implemented Billing Information System enables consumers of KEGOC to provide feedback through their personal system accounts.
Contacts in the Power Industry Regulation Office: 74-24-40; 74-17-76; 74-24-75; 74-24-89; 74-24-92.
KEGOC contact tel. 69-04-01.